Shipping policy

We ship to all countries within EU.

Delivery Time

Standard delivery time is 3-7 working days within eu, calculated from the time your order is confirmed. During promotions or holidays, delivery may take slightly longer, but we always do our best to ensure you receive your order as quickly as possible.

Shipping Cost

Our shipping fee is normally 6,95 euros per order or 11.95 euros for order heavier than 500 grams (about 9 products). If you are a member and subscribe to our monthly packages, shipping is always free.

Delivery Method Your package will be shipped as 1st Class Mail (Varubrev) and delivered directly to your mailbox or pick up point. 

Uncollected Packages If a package is not picked up within the specified time frame and is returned to us, we charge a fee of 10 euro for handling and return shipping.

Questions about your delivery? If you have not received your package within 7 business days after receiving your delivery confirmation, please contact us at care@fayhepper.com and we will assist you immediately.